Balham Carpet Cleaning Modern Slavery Statement

This Modern Slavery Statement sets out the actions taken by Balham Carpet Cleaning to prevent modern slavery and human trafficking within our operations and supply chains. We are committed to acting ethically and with integrity in all business relationships and to implementing effective systems and controls that safeguard against any form of modern slavery.

Our Business and Supply Chains

Balham Carpet Cleaning provides professional carpet, upholstery, and related cleaning services to residential and commercial customers. Our supply chains primarily involve the procurement of cleaning products, machinery, personal protective equipment, and ancillary services such as equipment maintenance and premises support. We recognise that risks may arise at multiple points in these supply chains, particularly where products or components are sourced from higher-risk regions or through subcontracted arrangements.

Zero-Tolerance Approach to Modern Slavery

We maintain a zero-tolerance policy towards all forms of modern slavery, including forced labour, bonded labour, child labour, human trafficking, and any practice that deprives individuals of their liberty or fundamental rights in order to exploit them for personal or commercial gain. This approach applies to our own operations, to everyone working for or on behalf of Balham Carpet Cleaning, and to all organisations within our supply chains.

All managers and supervisors are responsible for promoting this policy and ensuring that decisions about recruitment, contracting, and purchasing are made in line with our commitment to human rights and fair working practices.

Supplier Standards and Due Diligence

We expect all suppliers, contractors, and business partners to uphold the same high standards. As part of our supplier onboarding and ongoing management processes, we seek to identify and mitigate risks of modern slavery by assessing suppliers on their labour practices, employment conditions, and compliance with relevant legislation.

Our supplier standards require that workers are employed voluntarily, are of legal working age, receive fair wages, have clear written terms of employment, and work in safe conditions. We do not tolerate any form of intimidation, coercion, or exploitation.

Supplier Audits and Monitoring

Balham Carpet Cleaning conducts proportionate supplier audits and reviews to verify compliance with our modern slavery expectations. These audits may include requests for documentation relating to employment practices, site visits where appropriate, and completion of self-assessment questionnaires. Where higher-risk activities or regions are identified, we increase the level of scrutiny and monitoring.

If a supplier is found to be in breach of our standards, we will work with them to develop and implement a corrective action plan within a defined timeframe. Where serious or repeated breaches occur, we reserve the right to suspend or terminate the business relationship.

Reporting Concerns and Whistleblowing

We encourage all employees, workers, contractors, suppliers, and other stakeholders to report any concerns or suspicions regarding modern slavery or unethical labour practices connected to our business or supply chains. Reports may be made confidentially to management or through internal reporting channels made available to staff.

No one who raises a concern in good faith will suffer any detrimental treatment as a result of reporting. All concerns are treated seriously, investigated promptly, and, where appropriate, may be escalated to external authorities or regulatory bodies.

Training and Awareness

We provide appropriate information and guidance to managers and staff involved in procurement, recruitment, and contractor management so that they can recognise indicators of modern slavery and know how to respond. Awareness of modern slavery risks is integrated into relevant policies and procedures, including those governing recruitment, health and safety, and supplier management.

Continuous Improvement and Annual Review

Balham Carpet Cleaning is committed to continually improving our approach to preventing modern slavery. We review this Modern Slavery Statement annually to assess the effectiveness of our measures, respond to changes in legislation, and reflect developments in best practice.

As part of this annual review, we evaluate feedback from audits, reported concerns, and stakeholder engagement. We use these findings to refine our policies, enhance due diligence processes, and strengthen supplier engagement. Updated versions of this statement are approved by the company leadership and communicated internally and externally as appropriate.

This statement represents our ongoing commitment to ensuring that modern slavery has no place in our business or supply chains and that we continue to uphold the dignity and rights of all individuals with whom we work.